NOVEMBER 2026: Safaricom’s latest half-year financial results have highlighted its continued investment in making digital financial services more accessible and supporting communities, beyond its strong financial performance.
During the six months ended 30th September 2026, 53% of all M-PESA transactions remained free, allowing millions of customers to continue sending and receiving money without transaction charges.
The report further shows that approximately 81% of Lipa na M-PESA and Pochi la Biashara merchant transactions, alongside 63% of consumer transactions, attracted no charges during the period.
This reflects Safaricom’s continued efforts to make digital payments more affordable for individuals, small businesses and everyday users.
SAFARICOM ETHIOPIA REACHES 15.4 MILLION CUSTOMERS
In Ethiopia, Safaricom continues to expand its presence, with its customer base reaching 15.4 million active users over a three-month period.
The growth points to increasing demand for mobile connectivity and digital financial services as the company strengthens its operations in the Ethiopian market.
OVER 1.5 MILLION LIVES IMPACTED THROUGH FOUNDATION PROGRAMMES
Beyond its business performance, Safaricom continues to invest in education, healthcare and economic empowerment.
Through Safaricom and M-PESA Foundations, more than 1.5 million lives were impacted during the first half of the 2026/2027 financial year through various community programmes.
The company is also investing in youth development through the fifth season of the Safaricom Chapa Dimba football tournament, which has so far attracted 60,000 young players.
These initiatives highlight Safaricom’s broader commitment to creating opportunities, supporting communities and using technology to improve lives.
As the company continues to grow its financial services and expand its regional presence, its latest results demonstrate how its business performance is being accompanied by investments in customers, entrepreneurs and communities.
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